1. Introduction
Welcome to Neo Collection. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.
2. Use of the Website
2.1 Eligibility
You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
2.2 Account Registration
To access certain features of our website, you may need to create an account. You agree to provide accurate and complete information when registering an account and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 Prohibited Activities
You agree not to engage in any of the following activities:
- Using the website for any unlawful purpose
- Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity
- Interfering with or disrupting the operation of the website or servers or networks connected to the website
- Attempting to gain unauthorized access to any portion of the website or any other accounts, computer systems, or networks connected to the website
3. Products and Orders
3.1 Product Information
We strive to provide accurate product descriptions, images, and pricing information on our website. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by Neo Collection is not as described, your sole remedy is to return it in unused condition.
3.2 Pricing and Availability
Prices and availability of products are subject to change without notice. We reserve the right to limit the quantity of any product we offer or to refuse service to any customer at our discretion. In the event that a product is listed at an incorrect price due to a typographical error or an error in pricing information, we reserve the right to refuse or cancel any orders placed for that product.
3.3 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time after receipt of your order.
4. Payment
4.1 Payment Methods
We accept various payment methods, including credit/debit cards, bank transfers, and other online payment options as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
4.2 Payment Authorization
You authorize us to charge the total amount of your order to the payment method provided. If the payment method cannot be verified, is invalid, or is otherwise unacceptable, your order may be suspended or canceled.
5. Shipping and Delivery
5.1 Shipping Policy
We offer shipping to various locations as specified on our website. Delivery times are estimated and may vary depending on your location and other factors. We are not responsible for any delays in delivery that are beyond our control.
5.2 Delivery Acceptance
Upon delivery of the products, it is your responsibility to inspect the items for any damage or defects. If you notice any issues, please contact us immediately. By accepting delivery, you acknowledge that the products are in good condition, except for any issues reported at the time of delivery.
6. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on how to return products and request refunds.
7. Intellectual Property
7.1 Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Neo Collection or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
7.2 License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. This license does not permit you to resell any products or use the website for any commercial purpose without our express written consent.
8. Limitation of Liability
8.1 No Warranty
The website and all content, products, and services provided on the website are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8.2 Limitation of Liability
To the fullest extent permitted by law, Neo Collection shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of or inability to use the website, products, or services, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Neo Collection, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the website or violation of these Terms.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
10.2 Dispute Resolution
Any disputes arising out of or related to these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of [Specify Arbitration Association] in [Your City/State]. You agree to submit to the personal jurisdiction of the courts located within [Your City/State] for the purpose of litigating any such disputes.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: neocollectionbd@gmail.com
Phone: 01723-355722
Showroom Address
121 , DIT EXTENSION ROAD FOKIRAPUL DHAKA-1000
Factory Address
Neo Collection, 37/2, Rahamatpur, Pardagair, Jatrabari, Dhaka-1236